Remote monitoring
Remote alarm monitoring via an Alarm Receiving Centre (ARC) involves connecting security systems, such as intruder alarms, fire alarms, or CCTV, to a 24/7, 365-day professional monitoring station.
When an alarm is triggered, it sends a signal to the ARC, where trained operators verify the incident and take immediate action, such as contacting keyholders or the police. This service is crucial for high-value premises, unoccupied buildings, and for meeting insurance requirements.
Advantages of remote monitoring via ARC
- Immediate 24/7 protection: Constant surveillance, especially when sites are unoccupied, ensuring no alarm goes unnoticed.
- Reduced false alarms: Professional filtering prevents unnecessary police call-outs, which is crucial, as excessive false alarms can lead to the withdrawal of police response.
- Compliance with insurance: Many insurers mandate or heavily discount policies for systems monitored by accredited ARCs.
- Enhanced security: Combines automated detection with human judgment to ensure the correct response, significantly increasing the likelihood of catching intruders.
- Proactive maintenance: ARCs can monitor system health, identifying faults in power supplies or communication paths before they compromise security.
What our clients say
Building Manager, Multi Occupancy Commercial Premises
"Thank you. Your engineers have done a brilliant job on the fire alarm installation. Working with them has been a genuinely refreshing - they've been thoughtful, professional, and always mindful of our occupiers, making sure to check before carrying out any noisy or disruptive work. It's rare to come across a team who are so considerate."
Fire & Security Systems Manager at a Production Facility
"Operating a large production facility means our fire and security requirements are anything but straightforward — we needed a system that was truly bespoke, built to the highest specification, and above all, dependable. Godiva took the time to understand what we needed and delivered beyond what we anticipated, completing every element of the project with precision and professionalism".